Help Desk Support
Help Desk Support
TKS (Turn-Key Solutions, Inc.) has been serving the Birmingham area for over 18 years. Our goal at TKS has been to help your organization use technology solutions in creating a sustained competitive advantage and to ensure that your key product or service is delivered timely, properly and consistently. Our solutions bring value to your business by combining the correct products with our business and technical services and knowledge. Our team provides these solutions by Partnering with our clients, Assessing and planning our customers strategic and current needs, Designing custom solutions to fit our customers needs and goals, Implementing technology solutions to carry out business goals, and by utilizing Monitoring technology to ensure proactive support and quality of services.
At TKS, we know your network and computer systems are the backbone of your business, which is why we offer innovative mission-critical solutions that offer you better availability, improve efficiency and offer flexibility and scalability to meet the specific needs of your business. Additionally we offer backup and disaster recovery solutions to protect you from the hazards and outages that can cost thousands of dollars in downtown and lost productivity or even data loss. Because of the pivotal role we play in your business we are committed to creating and maintaining strong relationships with our customers built on a foundation of professional excellence and trust. TKS has a team of trained professionals who with one call to 205-444-0000 will come running to eliminate any computer or networking problem that you may experience, quickly and professionally (hardware or software), our services are available on-site and we also can remotely login to resolve most problems in a matter of minutes not hours or days. We offer our service by the hour and by service contract also known as retainer fee with “unlimited support” for a fixed monthly fee. Imagine the convenience and savings by having your IT department come running when you need them and not having to worry about what it will cost. Also we found that the service contract option gives employees of your business more comfort knowing that they can call and get problems resolved without additional cost to their employer.
Many of our customer’s comment that we stand out from our competition because we really listen to our customers needs, perform back checks on everything we do and also have strict standard procedures that our staff follow, assuring that we give the best possible computer service and support consistently time after time. Call TKS today at 205-444-0000 and we will get to work resolving your computer or networking nightmare.